Main Functions
  FRACAS Control for Specified CA Records
  User Configurable Corrective Action Document Report Types
  Closed Loop Corrective Action
  ISO 900X Compliant Corrective Action Records
  Revision Control of All Document Status Reversals
  Full Featured Corrective Action Task Planning
  Automatic Approval Requirements
  On-line Tracking and Electronic Approval Signature Capability
  Automated Input of Standard Text for Discrepancies or Audit Findings
  Code Segregation Capability by Document Type
  Unique Data Collection Capability via Customer Driven Pop-Up Screens

Challenges Addressed
  Lost or Incomplete Corrective Action Documentation
  Lack of Visibility of Corrective Assignee
  Non-standardization of Multiple Corrective Action Processes
  Longer than Desired Corrective Action Cycle Times
  Lack of Closed Loop Follow-up and Closure
  Lack of Trend and History Data for Process Improvement
  Multiple Departmental Databases for Tracking Various Types of Corrective Actions


TIPQA™ ... Modules ... Corrective Action (CAPA)


Helps Maintain Closed Loop Corrective Action

TIPQA™ – Corrective Action Module (CA) automates a formal, closed loop corrective action / preventative action system for resolving quality problems encountered in the course of normal operations. CA documents the history of corrective actions from request through follow-up and closure including the Failure Reporting and Corrective Action System (FRACAS). This on-line system eliminates the possibility of lost paperwork, improves accuracy by validating data entry against master records, and speeds the processing of corrective actions.

Additionally, the automatic e-mail capability can send notification of CAs that are either coming due or are overdue for response and/or corrective action completion. Finally, automated e-mail notifications can be escalated up the management chain, as necessary, to further promote prompt completion of the corrective action(s).


Key Features Benefits
Fully Integrated with Multiple Modules
Eliminates duplicate data entry.
Elimination of Multiple Systems
Reduced system maintenance requirements
High Degree of Flexibility of CA Document Types
CA type allows fitting the CA type to the process versus fitting the process to the CA type.
Automated Processing and Approval Requirements
Automated approval determination based on CA type eliminates missed approvals and/or reprocessing of documentation for approval after the fact.
Deficiency Task Planning Allows development and tracking of multiple dependent and/or independent tasks within each deficiency line
Link Documents to Corrective Action Capability to link multiple associated documents to a CA record
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