TIP QA Corrective Action Modules

TIPQA™ – Corrective Action Module (CA) automates a formal, closed loop corrective action / preventative action system for resolving quality problems encountered in the course of normal operations. CA documents the history of corrective actions from request through follow-up and closure including the Failure Reporting and Corrective Action System (FRACAS). This on-line system eliminates the possibility of lost paperwork, improves accuracy by validating data entry against master records, and speeds the processing of corrective actions.

Additionally, the automatic e-mail capability can send notification of CAs that are either coming due or are overdue for response and/or corrective action completion. Finally, automated e-mail notifications can be escalated up the management chain, as necessary, to further promote prompt completion of the corrective action(s).

TIP QA Corrective Action Modules
Helps Maintain Closed Loop Corrective Action

Main Functions
FRACAS Control for Specified CA Records User Configurable Corrective Action Document Report Types Closed Loop Corrective Action ISO 900X Compliant Corrective Action Records	Revision Control of All Document Status Reversals Full Featured Corrective Action Task Planning Automatic Approval Requirements On-line Tracking and Electronic Approval Signature Capability	Automated Input of Standard Text for Discrepancies or Audit Findings Code Segregation Capability by Document Type Unique Data Collection Capability via Customer Driven Pop-Up Screens
Challenges Addressed
Lost or Incomplete Corrective Action Documentation Lack of Visibility of Corrective Assignee Non-standardization of Multiple Corrective Action Processes	Longer than Desired Corrective Action Cycle Times Lack of Closed Loop Follow-up and Closure Lack of Trend and History Data for Process Improvement	Multiple Departmental Databases for Tracking Various Types of Corrective Actions

Key Features	Benefits
Fully Integrated with Multiple Modules	Eliminates duplicate data entry.
Elimination of Multiple Systems	Reduced system maintenance requirements
High Degree of Flexibility of CA Document Types	CA type allows fitting the CA type to the process versus fitting the process to the CA type.
Automated Processing and Approval Requirements	Automated approval determination based on CA type eliminates missed approvals and/or reprocessing of documentation for approval after the fact.
Deficiency Task Planning	Allows development and tracking of multiple dependent and/or independent tasks within each deficiency line
Link Documents to Corrective Action	Capability to link multiple associated documents to a CA record

TIPQA™ Corrective Action Modules

Main Functions

Challenges Addressed

Key Features

Benefits

Fully Integrated with Multiple Modules

Elimination of Multiple Systems

High Degree of Flexibility of CA Document Types

Automated Processing and Approval Requirements

Deficiency Task Planning

Link Documents to Corrective Action