Click on the specific demo title to Register and view Available Dates.
Customer Service |
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Customer Service Overview
This 1 hour public demo is an overview demonstration showing the TIPQA™ product functionality enabling typical goals for Customer Service of improved:
- Customer Satisfaction
- Responsiveness - Visibility, Notification and Escalation of Problems
You will see how TIPQA™ can be used to automate Customer-related events such as complaints, returns, and improvement requests. Improve customer satisfaction with automated escalation of issues to ensure timely responses. Customer Satisfaction Audits can ensure improvement actions are achieving the desired results.
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Engineering |
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Engineering Overview
This 1 hour public demo is an overview demonstration showing the TIPQA™ product functionality enabling typical goals for Engineering in the areas of:
- Corrective Actions related to Design Reviews, Drawing Changes, Problem Management
- Document Management
- Product Configuration Management with ERP Integration
- Responsiveness - Visibility, Notification and Escalation of Problems
- Visibility into Manufacturing and Supplier Issues
You will see how TIPQA™ can be used to improve communication and resolution of engineering related problems and corrective actions including material, firmware and software related issues. With the use of the Bill of Material interface, serialized product tracking and planned configuration management requirements are achieved. Learn how documents can be managed within the TIPQA™ application, including source controlled documents with complete revision control or linked to externally vaulted documents in other systems and locations.
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Manufacturing |
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Manufacturing Overview
This 1 hour public demo is an overview demonstration showing the TIPQA™ product functionality enabling typical goals for Manufacturing of:
- Improved Traceability
- Configuration Management
- Improve Visibility, Notification and Escalation of Problems
You will see how TIPQA™’s comprehensive manufacturing quality tracking provides for detailed inspection work instructions with attachments, variable and attribute data collection, documentation and workflow management of nonconforming material. With the use of the Bill of Material interface, serialized product tracking and as-built configuration management requirements are enabled. Maintained updates can also be recorded and updated, delivering a complete history of traceable items for a device or finished product.
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Quality Management |
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Overall Quality Management
This 1 hour public demo is an overview demonstration showing how TIPQA™ product functionality is designed specifically for the complex quality requirements of Aerospace & Defense, Medical Devices, Complex Products and Regulated Industries. General areas covered are:
- Compliance
- Traceability
- Configuration Management
- Inspection & Test
- Improved Responsiveness - Visibility, Notification and Escalation of Problems
- Nonconformance & Corrective Action Management
- Supplier Management
You will see how TIPQA™ dramatically improves the entire quality process from receiving inspection, nonconformance & Corrective Action Management to final product shipment. Key functionality areas include: traceability, configuration management, FRACAS supplier portals, program management, business unit segmentation and bidirectional interfaces with key business systems.
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Supplier Management |
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Supplier Management Overview
This 1 hour public demo is an overview demonstration showing the TIPQA™ product functionality enabling typical Supplier Management goals of:
- Real Time Collaboration
- On-Line Issue Management
- Performance Rating with Scorecards
- Ensure Quality at the Source
- First Article Detection and Documentation
You will see how TIPQA™ is integrated with ERP systems for streamlined processing of material during the Receiving/Source Inspection functions, including management of first Article Inspections. Nonconformance, corrective actions and audit results can be aggregated with user-defined weighting, while driving the automated creation and distribution of supplier scorecard information. Collaboration is achieved through the use of the Supplier Portal, providing seamless access to information and actionable items.
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By Module |
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Coming Soon |
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