Quality Management Systems by Department

Consistent quality assurance throughout your organization.

Quality

Software that supports your quality process 100%

TIPQA was developed for industries with the most stringent quality requirements. As a result, our application provides exceptional functionality and flexibility.

TIPQA supports a broad cross section of internal and supplier quality process needs – from initial material order from the supplier through final product shipment and field support.

Our software manages inspection types throughout the ordering, manufacturing and support processes. Dispositioning of material is facilitated within a single nonconformance database with configurable code creation to support streamlined problem identification, resolution and metrics. Tools are tracked and skill levels are enforced throughout the product lifecycle to ensure quality and compliance.

Our system enables you to effectively manage audits, corrective actions, documents and training.

Additional quality-specific processes that are supported include:

  • Product Hold Management
  • Scrap Cost Tracking
  • FRACAS
  • Failure Chaining and Root Cause
  • GIDEP Alert Notification
  • Audit Action Requests
  • Complaint Handling Requests
  • Environmental Health & Safety Action Requests
  • Facilities Action Requests
  • Planning Change Requests
  • Quality Improvement Requests
  • Preventive Action Requests
  • Tooling Problem Reports
  • Component Effectivity

Quality management is an ongoing responsibility that extends beyond your walls to both suppliers and customers. TIPQA enables you to manage the process in its entirety – with the functionality and flexibility that you need to do it well.

Supply Chain

Dynamic supply chain management

Manage your supply chain like never before with TIPQA. Our supplier portal provides unmatched opportunities for online collaboration. It makes day-to-day communication and problem resolution faster and simpler. And it provides a fully documented communication trail.

Supplier audit management and integrated corrective action management ensure that quality processes and documentation requirements are met – including timely notification and escalation.

The supplier rating process is also facilitated. Our comprehensive system ensures that ratings include all pertinent data and that supplier scores are available throughout your organization.

Additional supply chain-related processes that are supported include:

  • Audit Action Requests
  • Quality Improvement Requests
  • Certification management
  • Deviation and Waiver Tracking
  • Supplier Requested MRB
  • Surveys

Quality management starts in the supply chain. TIPQA gives you the tools you need to control the process.

Manufacturing

Quality and manufacturing processes supported in a single, integrated, paperless system

TIPQA is a powerful system for a paperless shop floor execution environment. It manages work instructions, receives work orders from the ERP and has the flexibility to either author routings/operations or receive them from the ERP.

Even if you are using paper-based routers, TIPQA can automate quality inspections, resulting nonconformance processing, and the creation and recording of traceable components. Further, our configuration and traceability capabilities result in an as-built and/or as-maintained configuration with quality history.

Additional manufacturing-related processes that are supported include:

  • Audit Action Requests
  • Quality Improvement Requests
  • Environmental Health & Safety
  • Facilities Action Requests
  • Planning Change Requests
  • Preventive Action Requests
  • Product Hold Management
  • Scrap Cost Tracking
  • FRACAS
  • Failure Chaining and Root Cause
  • Tooling Problem Reports
  • Engineering Change Order / Design Failure
  • Custom Rework Process Management
  • Standard Repair/Rework Process Management

Bottom line? TIPQA simplifies and enhances quality management so that you can manufacture with confidence.

Customer/Field Service

Solid support for quality management in the field

Quality management doesn’t end when a product leaves the building. In fact, quality assurance in the field is vital to your company’s reputation and relationships. That’s why TIPQA includes extensive functionality to support the customer service, aftermarket and field support processes.

TIPQA records customer feedback and the results of material inspection and rework processes. This may be done in the field or on material returned to the factory for problem determination and repair.

The as-built configuration record becomes the as-maintained configuration record as material is replaced on the configuration.

You obtain real-time access to records for both viewing and updating information. You also have access to the customer portal for online tracking of problems and communication with customers about quality issues.

Key customer/field service processes are supported including:

  • Audit Action Requests
  • Quality Improvement Requests
  • Environmental Health & Safety Requests
  • Facilities Action Requests
  • Planning Change Requests
  • Preventive Action Requests
  • Tooling Problem Reports
  • Scrap Cost Tracking
  • Standard Repair/Re-work Process Management
  • Complaint Handling Requests
  • Field Problem Reports
  • Product Hold Management

Quality management is a central responsibility for customer/field service personnel. TIPQA provides the information and access you need to effectively manage the process.

Engineering

Enhanced feedback for superior quality control

Every product begins with an engineer’s vision. As that piece takes shape, issues may arise that affect its quality. TIPQA ensures that timely feedback is provided when problems do occur.

Whether you need to track material-based nonconformances or problems with software or firmware during the prototype phase of product development, TIPQA can meet your needs. Our software keeps you in the loop with real-time data on design problems. This accessibility enables a timely response for effective problem resolution and minimum impact on productivity.

Additional specific engineering processes are supported including:

  • Audit Action Requests
  • Quality Improvement Requests
  • Environmental Health & Safety Requests
  • Facilities Action Requests
  • Planning Change Requests
  • Preventive Action Requests
  • Product Hold Management
  • FRACAS
  • Failure Chaining and Root Cause
  • Tooling Problem Reports
  • Engineering Change Order / Design Failure
  • Component Effectivity

Engineering plays a critical role in quality management. TIPQA provides the information you need to fulfill your role effectively.

Quality Awaits

Take the TIPQA Quality Management Solution for a test drive today