Frequently Asked Questions
What are the dates of TUG 2019?
TUG 2019 will be held Tuesday, April 2 to Thursday, April 4.
Where is TUG 2019 taking place?
The conference will be held in Las Vegas, Nevada. For detailed hotel information visit the Treasure Island Hotel & Casino Site.
Do I need to register for the conference and the hotel separately?
Yes. You may book your room via online Registration. Hotel Reservations can be made either online or via phone by calling (800) 944-7444.
Are group discounts available?
Yes. For additional information please see quantity discounts on registration form.
Is there a schedule available?
TUG 2019 Schedule
What is the check-in procedure at the conference?
Attendees will need to check-in to obtain their conference materials and badge.
Can my spouse/guest participate in any conference activities?
Yes. Guests of registered attendees are welcome to participate in the Tuesday evening Welcome Reception & Mystere Cirque du Soleil Show, Group Dinner, and Poker Tournament. Please note, there is an additional fee for guests, and they must be at least 21 years of age. Please see Fees and Discount and the conference Registration form for additional information.
Does the hotel cater to both business travelers and families?
Yes. To obtain more information on the hotel, visit the Treasure Island Hotel & Casino Site. While children are welcome at the hotel, the casino is for adults only.
What is the conference attire?
Business casual attire is recommended for conference sessions. Attendees are welcome to wear casual attire for the group outing and social activities.
What if I need to cancel?
Refunds and substitutions are available. All cancellations must be received in writing. Please email your cancellation to email@example.com A full refund of your registration fee, less a $75.00 processing fee, will be issued for cancellations received by February 28, 2019. For cancellations received from February 28 to April 2, a refund of 50% of your registration fee, less a $75.00 processing fee, will be processed. No refunds will be made for cancellations after April 2, 2019. Additionally, you are responsible for canceling your own hotel reservation by contacting Treasure Island directly at (800) 944-7444.
If you have previously registered for TUG 2019 and cannot attend, you may substitute another individual from your organization at any time.
I have additional questions. What is the best means to get my questions answered?
Your questions can best be communicated to us via the Contact Us form, or by contacting us at (262) 544-1211 x118.
Who Should Attend?
TUG is a must for anyone who is involved in:
- Planning and Design
- Process Improvement
- Test and Inspection
- Correction and Preventative Action
- Materials Management
- Waste and Cost Reduction
- Supplier Audits
- Customer Service
Join others from Quality, Manufacturing, Engineering, IT, Customer Service and Supplier Management who have found this annual conference to be an invaluable event, including:
- Quality Managers
- Quality Engineers
- Quality Specialist
- Quality System Administrators
- Quality Technicians
- Quality Inspectors
- Inspection Supervisors
- Process Engineers
- Manufacturing Engineers
- Program Managers
- Product Managers
- Project Managers
- Business System Auditors
- Business Analysts
- System Analysts
- Software & Systems Developers
- Purchasing Managers
- Supplier Quality Managers